Please be aware that some RMAs were inadvertently cancelled prematurely. We are aware of the problem and working to resolve it. Your RMA will be reinstated as soon as possible. In the meantime, you can continue to ship in your defective drive as your RMA is still valid. We appreciate your support while we are resolving this issue. Thank you.
Partners End User RMA will not be available between 7:00am to 11:00am,
Mar 8, 2014 PT for maintenance, we apologize for the inconvenience and
thanks for your patience.
Use the steps below to determine if your drive has failed and is eligible for a warranty replacement.